l33t? Don't Think So...

Well, the Ritz Carlton totally screwed us during our trip to Florida. Wound up trying to charge us almost $1500 that we weren't supposed to be responsible for (and after returning home, found out we were never supposta be, the forms had been properly filed), had a leaky toilet in our Ocean View Room, broken remote, failed to restock the room properly, and several other annoyances that we couldn't overlook. I'm calling them tomorrow to complain up a storm...

Wish me luck.